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Terms and Conditions

Any dispute or claim arising out of or in connection with this website shall be governed by the Islamic Republic of Pakistan and you agree that the courts of Lahore (including any consumer court) will have exclusive jurisdiction in any dispute that you have with us.
In case of any dispute, all products purchased from our website can be exchanged within 7 days only. If:

1. Exchange request is made within the stated time frame/limit.
2. The item(s) is faulty, damaged or defective at the time of delivery.
3. The received product(s) differed from the original order.
4. Anything is missing from the package including price tags, labels, original packing, etc.

In case if the products are found damaged or missing, the outer packaging images are required to be shared via email at chilgozayclothing@gmail.com as evidence before discarding the packaging.

Exchange request is made within the stated time frame/limit.

Please email pictures of the defective item to chilgozayclothing@gmail.com or call at +92 0313-4442248 within 7 days after order delivery in the case to raise a dispute. Rohtas will look at each dispute on an individual basis and will make every effort to be fair to both parties. Once the dispute is settled fairly, we will then issue a replacement (product) against the product mentioned in the invoice or entertain you with a coupon of the same product(s) value that can be used to purchase from Rohtas within the next 60 days.

Please note that no dispute will be accepted after a given time period i.e. 7 days after order delivery.

Buyer/Customer/order maker is fully responsible for all the purchases made in good faith and have no intentions of false activity. In addition, the buyer must also solely take the responsibility of all selections made (articles/dresses/products).

Rohtas Clothing is able to share marketing offers such as newsletters and our catalogues (e.g. your email address, wish lists, your name, and your postal address). Also, can create your personal account at www.rohtasclothing.com (e.g. your name, number, and email address)

Our team can contact you in the event of any problem with the delivery of your items (e.g. telephone number, address)

--> Rohtas Clothing can disclose your data to fraud prevention agencies.
--> We can validate that you are of legal age for shopping online.
--> We accept payments online using Visa and MasterCard credit/debit card in Pkr (or any other agreed currencies).
--> Payments you make for buying the products on our website, the details you are asked to submit will be provided directly to our payment provider via a secure connection.

Please read these terms and conditions carefully. These terms & conditions, as modified or amended from time to time, are a binding contract between the company and you. If you use, or shop at the site.