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Customer Care

We regularly send emails to users who subscribe to our services. This includes using your email address to confirm your requests, provide payment notifications, share information about changes to our products and services, and send necessary notices and disclosures as mandated by law. Typically, users cannot opt-out of these communications, which are primarily informational in nature rather than promotional.

However, we offer you the option to opt out if you prefer not to receive certain types of communication from us, such as emails or updates about new services and products featured on our websites. To exercise this, opt-out choice, you can either select or deselect the appropriate checkbox where personal data is collected, or you may contact our customer care centre at chilgozayclothing@gmail.com or +92 313-4442248. We will promptly process your unsubscribe request, but please be aware that in some cases, you may continue to receive a few more messages until the unsubscribe is fully processed. Additionally, you can opt out of receiving such emails by clicking on the ‘unsubscribe’ link within the email text.

When you use our websites and provide your mobile phone number, you are giving consent to receive auto-dialled and/or pre-recorded telemarketing calls and text messages from us or on our behalf at the mobile number you provided during sign-up. You acknowledge that agreeing to receive messages on your mobile device is not a prerequisite for making a purchase, and you understand that message and data rates may apply. If you wish to discontinue receiving such messages, you can reach out to us directly at chilgozayclothing@gmail.com.